Terms of service

Welcome to PlanPilot. Please review these terms of service, which govern your access to and use of our comparison website, informational tools, and guidance services. By using our platform, you agree to comply with and be bound by the terms detailed below.

Independent comparison and advisory scope

PlanPilot is an independent Canadian connectivity comparison and guidance service based in London, Ontario. We do not provide, install, operate, or maintain telecommunications infrastructure, internet lines, or mobile networks. Our sole objective is to help consumers and businesses compare available connectivity options and understand variations in pricing, speeds, connection types, contract terms, and regional availability. We are not an official representative or direct retailer for any telecommunications carrier unless specifically and explicitly disclosed.

Plan information, rates, and availability disclaimer

All plan specifications, pricing, promotions, speeds, installation fees, and contract conditions presented on PlanPilot are published for general informational and comparative purposes only. Telecom providers adjust their rates, promotions, hardware requirements, and coverage boundaries regularly without prior notice. As such, PlanPilot does not guarantee the ongoing accuracy, availability, performance, or pricing of any third-party service. Users are strongly advised to verify all final terms and rates directly with the chosen provider before ordering.

User responsibility and direct provider agreements

Any transaction, service agreement, or subscription entered into remains strictly between you and the respective telecommunications carrier. PlanPilot never acts as a contracting party on your behalf. You are entirely responsible for reviewing the carrier's service agreements, cancellation clauses, equipment rentals, data allowances, and billing schedules prior to enrollment. If you have questions regarding these terms, contact our support team at [[email]] or write to us at 77 Cantley Crescent, London, ON N6E 1G7, Canada.